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Papers & Reports


April 2026: PDF icon  Insurance OmbudServices Cooperation and Oversight Framework 2026

January 2026: PDF icon  CCIR Cooperative Review of Insurers’ Monitoring and Supervision of their Distribution Channels

November 2025: PDF icon  CCIR CISRO Segregated Funds Guidance

October 2025: PDF icon  CCIR 2024 Annual Statement on Market Conduct Public Report

May 2025: PDF icon  Position Paper: Harmonization of Incident Reporting Frameworks Position Paper

November 2024: PDF icon  CCIR 2023 Annual Statement on Market Conduct Public Report

September 2024: PDF icon  Report on CCIR's Review of the Insurance OmbudServices Oversight and Cooperation Framework Review

June 2024: PDF icon  Governance and Business Culture in terms of Fair Treatment of Customers CCIR Report

December 2023: PDF icon  CCIR 2022 Annual Statement on Market Conduct Public Report

April 2023: PDF icon  Climate Change, Natural Catastrophes and Consumer Awareness Position Paper

December 2022: PDF icon  CCIR 2021 Annual Statement on Market Conduct - Public Report

November 2022: PDF icon  Incentive Management Guidance (IMG)

September 2022: PDF icon  Discussion Paper on Upfront Compensation in Segregated Funds

November 2021: PDF icon  CCIR 2020 Annual Statement on Market Conduct - Public Report

October 2021: PDF icon  CCIR Cooperative Fair Treatment of Customers (FTC) Review – Consolidated Observations Report

January 2021: PDF icon  Issues Paper: Connected and Automated Vehicles

December 2020: PDF icon  CCIR 2019 Annual Statement on Market Conduct (ASMC) Public Report

September 2018: PDF icon  Guidance: Conduct of Insurance Business and Fair Treatment of Customers

June 2018: PDF icon  Segregated Funds Working Group Position Paper: Amended Appendix IV

December 2017: PDF icon  Segregated Funds Working Group Position Paper

Summer 2017: PDF icon  Findings Report & Position Paper: Natural Catastrophes and Personal Property Insurance

May 2017: PDF icon  Travel Health Insurance Products Position Paper

November 2015: PDF icon  Framework for Cooperative Market Conduct Supervision in Canada

October 2013: PDF icon  Position Paper: Electronic Commerce in Insurance Products

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