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OmbudServices Oversight Standing Committee


This committee works to ensure that third party dispute resolution systems in the insurance sector, including OmbudService for Life & Health Insurance (OLHI) and General Insurance OmbudService (GIO), fulfill the public interest objectives of complaint resolution as an important component of a well-functioning consumer protection policy framework.


PDF icon  News Release: CCIR Releases Report on the Review of the Insurance OmbudServices Cooperation and Oversight Framework

PDF icon  Report on CCIR's Review of the Insurance OmbudServices Oversight and Cooperation Framework Review

PDF icon  Ombuds Framework 2015

PDF icon  Guidance GR0013NF Complaints Resolution

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